Payment Policy
This Payment Policy explains how payments, order charges, currencies, subscriptions, refunds, and payment-related issues are handled for purchases made through nofltrs.com.
Accepted Payment Methods
NOFLTRS™ accepts payment through the payment methods displayed during checkout.
Available methods may include supported credit and debit cards processed through Shopify Payments, together with any digital wallet, accelerated checkout, or local payment method made available for your location.
The exact payment options available may vary depending on:
- Your country or region
- Your selected currency
- Your device or browser
- The products in your order
- The payment options currently supported by our payment providers
All available payment methods will be displayed before you complete your purchase.
We do not accept payment by cash, cheque, or direct bank transfer unless that option is specifically displayed during checkout.
Payment Processing
Payments are processed through Shopify’s checkout system and the payment providers displayed during checkout.
Your payment must be successfully authorized before your order can be processed.
When placing an order, you confirm that:
- The payment information you provide is accurate and complete
- You are authorized to use the selected payment method
- Sufficient funds or credit are available to complete the purchase
- The billing information provided matches the information held by your payment provider
NOFLTRS™ does not manually collect or directly store complete payment-card details. Payment information is submitted through the applicable payment provider.
Payment Authorization and Charges
When you submit an order, your payment provider may authorize or charge the payment method selected during checkout.
In some cases, your bank or payment provider may display a temporary pending authorization before the transaction is fully completed.
A pending authorization is not necessarily an additional charge. The time required for a pending authorization to disappear is determined by your bank or payment provider.
Your order is not confirmed until:
- The payment has been successfully authorized
- The checkout process has been completed
- You have received an order-confirmation email
If payment authorization fails, the order may not be completed or processed.
Prices and Order Total
Product prices are displayed on the relevant product pages and during checkout.
Before completing your purchase, the checkout will display the applicable:
- Product prices
- Discounts or promotions
- Shipping charges
- Taxes collected by us, where applicable
- Final order total
The amount displayed before you confirm your order is the amount NOFLTRS™ will request from your selected payment method.
Customs duties, import taxes, brokerage fees, or charges imposed by the destination country are not included unless they are specifically shown and collected during checkout.
For additional information about international charges, please review our Shipping Policy.
Currencies
Prices may be displayed in different currencies depending on your location or the market selected on nofltrs.com.
The currency in which your order will be processed will be displayed during checkout before you complete the purchase.
If your payment method is denominated in a different currency, your bank or payment provider may:
- Convert the transaction into your account currency
- Apply its own exchange rate
- Charge a foreign-transaction or currency-conversion fee
These exchange rates and external fees are determined by your bank or payment provider and are not controlled by NOFLTRS™.
Discounts and Promotional Offers
Any applicable discount must be successfully reflected in the checkout total before the order is submitted.
Promotional offers may be subject to:
- Eligibility requirements
- Product restrictions
- Minimum purchase requirements
- Expiration dates
- Usage limits
- Other conditions displayed with the promotion
Only discounts accepted by the checkout system and shown in the final order total will apply to the purchase.
Unless explicitly stated otherwise, multiple discount codes or promotional offers may not be combined.
Recurring Subscription Payments
When you purchase a recurring subscription, including a NOFLTRS™ monthly subscription, you authorize us and our payment provider to charge your selected payment method automatically at the recurring price and frequency displayed before checkout.
Recurring charges will continue until the subscription is cancelled.
Before completing a subscription purchase, the checkout or product page will display the applicable:
- Subscription price
- Billing frequency
- Products or benefits included
- Shipping charges, where applicable
- Cancellation conditions
You are responsible for keeping your payment method, billing details, shipping address, and other subscription information current.
To prevent a future recurring charge, the subscription must be cancelled before the next payment is processed.
Cancelling a subscription stops future renewals but does not automatically cancel or refund an order that has already been charged or fulfilled.
For complete details, please review our Purchase Options Cancellation Policy.
Failed or Declined Payments
A payment may be declined because of:
- Incorrect payment information
- Insufficient funds
- An expired card
- Bank security restrictions
- Address-verification failure
- Fraud-prevention checks
- Restrictions imposed by the payment provider
- Technical or network errors
If payment is declined, confirm that your billing and payment information is correct or contact your bank or payment provider.
We cannot override a payment decision made by your bank or payment provider.
For recurring subscriptions, the payment provider may attempt to process a failed payment again. If payment cannot be completed, the applicable order may not be fulfilled, and the subscription may be paused or cancelled.
Fraud Prevention and Order Verification
We may review orders to help prevent fraud, unauthorized payments, abuse, or other security risks.
We may contact you to confirm information associated with an order, including:
- Customer name
- Billing information
- Shipping information
- Email address
- Phone number
- Payment authorization
Processing or fulfillment may be delayed while an order is being reviewed.
We reserve the right to cancel an order when:
- Payment cannot be authorized
- The payment appears unauthorized or fraudulent
- Information required to verify the order is not provided
- The order violates our policies
- A pricing or checkout error has occurred
- We cannot legally or operationally complete the transaction
If a paid order is cancelled by NOFLTRS™, the applicable amount will be refunded to the original payment method within five business days.
Order Changes and Cancellations
Orders may be cancelled before they have been fulfilled.
Once an order has been marked as fulfilled, it can no longer be cancelled. After delivery, an eligible item may be returned according to our Return, Refund and Cancellation Policy.
To request an order cancellation, contact us as soon as possible:
Email: support@nofltrs.com
Phone: +1 307-445-3969
Please include your order number and the email address used at checkout.
Refunds
Approved refunds are issued to the original payment method used for the purchase.
For returned products, an approved refund will be issued within five business days after the return has been delivered and approved following inspection.
For an order successfully cancelled before fulfillment, the refund will be issued within five business days after the cancellation is approved.
After we issue a refund, your bank, card issuer, or payment provider may require additional time to process and display the funds in your account.
We cannot issue a refund to a different card, bank account, or payment method.
Original shipping charges are non-refundable.
For complete return and refund conditions, please review our Return, Refund and Cancellation Policy.
Duplicate or Unrecognized Charges
If you believe you have been charged more than once, first check whether one of the transactions is shown as pending.
A pending authorization may disappear automatically according to your bank’s processing timeline.
If you do not recognize a completed NOFLTRS™ charge or believe an incorrect amount was charged, contact us promptly:
Email: support@nofltrs.com
Phone: +1 307-445-3969
Please provide:
- Your full name
- Order number, where available
- Date of the transaction
- Amount charged
- The last four digits of the payment card, where relevant
Do not send complete card numbers, card security codes, passwords, or banking login information by email.
Payment Disputes and Chargebacks
Contact us first if you believe there is an issue with a payment, order, cancellation, delivery, or refund.
We will review the matter and attempt to resolve it using the order and payment information available to us.
Nothing in this section limits your rights under applicable law or your payment provider’s rules.
Payment Security
Our checkout is powered by Shopify and uses secure technology to process customer orders and payments.
Customers are responsible for maintaining the security of their own:
- Devices
- Accounts
- Passwords
- Payment cards
- Digital wallets
- Email accounts
Notify us promptly if you believe an order was placed using your information without authorization.
Contact Us
For questions about a payment, declined transaction, recurring charge, cancellation, or refund, contact:
NOFLTRS™ Customer Support
Email: support@nofltrs.com
Phone: +1 307-445-3969
Website: nofltrs.com
Customer service and postal correspondence address:
915 Blairs Ferry Rd
Marion, IA 52302
United States
Business Operator
The NOFLTRS™ online store is operated by Sharkfunnel Limited.
Legal operator: Sharkfunnel Limited
Trading name: NOFLTRS™
Website: nofltrs.com
Email: support@nofltrs.com
Phone: +1 307-445-3969