Shipping policy

At NOFLTRS™, we aim to provide a clear and reliable shipping experience. This Shipping Policy explains how order processing, shipping costs, tracking, customs, and delivery work for purchases made through nofltrs.com.

Order Processing Time

Orders are processed within 1 to 3 business days after they are placed.

Processing may include:

Order and payment verification
Product preparation
Quality checks
Packaging and preparation for dispatch

Business days exclude weekends and public holidays.

During product launches, promotions, holidays, or periods of unusually high demand, processing may take the full three-business-day period.

You will receive a shipping confirmation email after your order has been fulfilled and dispatched.

Shipping Destinations

NOFLTRS™ ships to most supported countries and territories worldwide.

Shipping availability is determined by the destination options displayed during checkout. If your country or territory is not available at checkout, we are currently unable to ship to that destination.

We may be unable to ship to certain destinations because of:

Carrier or fulfilment limitations
Customs or import restrictions
International sanctions or legal restrictions
Armed conflict or safety concerns
Suspended or unreliable delivery services
Other circumstances outside our reasonable control

Available shipping destinations may change without notice based on carrier availability and international shipping conditions.

Shipping Options and Costs

The following shipping options may be available, depending on your destination:

Free Standard Shipping

Cost: Free

Free Standard Shipping is available for supported destinations.

Guaranteed Shipping

Cost: $5.97 USD

This optional service includes the tracking and guarantee features displayed during checkout.

Premium Shipping

Cost: $14.95 USD

This optional service provides faster shipping and includes the tracking and guarantee features displayed during checkout.

The shipping services available for your order, together with their final prices, will be clearly displayed during checkout before payment is completed.

Estimated Delivery Times

Delivery estimates include two separate stages:

Order processing: 1 to 3 business days
Shipping transit time: begins after the order has been dispatched

Estimated transit times are:

United Kingdom: 9 to 14 business days
United States: 3 to 9 business days
Canada: 3 to 9 business days
Australia: 3 to 9 business days
Europe, excluding the United Kingdom: 3 to 11 business days
Asia and the Middle East: 3 to 10 business days
Other supported destinations: 5 to 15 business days

Some orders may arrive earlier than these estimates.

Delivery times are estimates and are not guaranteed unless a specific guarantee is expressly included with the shipping service selected during checkout.

Delivery may take longer because of:

Customs inspections or clearance
Incorrect or incomplete addresses
Carrier delays
Severe weather
Public holidays
Peak shopping periods
Remote delivery locations
International transportation interruptions
Events outside our reasonable control

Tracking Information

When tracking is available for your shipping service, the tracking information will be sent to the email address used when placing the order.

Tracking updates may take 24 to 72 hours to appear after dispatch.

A delay in the first tracking update does not necessarily mean that the package has not been shipped.

For assistance with tracking, contact:

Email: support@nofltrs.com
Phone: +1 307-445-3969

Please include your order number when contacting us.

Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

These charges:

Are determined by the destination country’s customs authorities
Are not included in the product price
Are not included in our shipping charges
Are the responsibility of the customer

NOFLTRS™ does not control these charges and cannot predict the amount that may be applied.

Customers are responsible for confirming any applicable import requirements before placing an order.

Delayed Packages

International delivery estimates may be affected by customs processing, carrier delays, weather conditions, public holidays, or other circumstances outside our control.

If your order has not arrived within 35 business days from the shipping confirmation date, contact us so we can investigate with the applicable carrier or fulfilment provider.

Email: support@nofltrs.com
Phone: +1 307-445-3969

Please provide your order number and tracking information when contacting us.

Lost Packages

If tracking indicates that a package may be lost in transit, contact us at support@nofltrs.com.

We will review the tracking information and, where appropriate, contact the carrier or fulfilment provider to investigate.

A replacement or refund may be issued after the package has been confirmed as lost, subject to the outcome of the investigation and any applicable consumer rights.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

Check around the delivery location.
Ask members of your household or building.
Check with neighbours, reception staff, or building management.
Contact the shipping carrier using the tracking number.
Contact NOFLTRS™ if the package still cannot be located.

Please contact us as soon as possible so we can assist with the investigation.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

Before completing your purchase, review:

Recipient name
Street address
Apartment or unit number
City
State, province, or region
Postal or ZIP code
Country
Phone number

We will try to update the address if the order has not yet been fulfilled, but we cannot guarantee that changes can be made after processing has begun.

NOFLTRS™ is not responsible for delays, failed delivery, loss, or return-to-sender charges caused by incorrect or incomplete information supplied by the customer.

Returned-to-Sender Packages

A package may be returned to the sender because of:

An incorrect or incomplete address
Failed delivery attempts
Failure to collect the package
Refusal to pay customs or import charges
A refusal of delivery
Local carrier restrictions

If a package is returned to the sender, contact us at support@nofltrs.com.

Any reshipping costs may be the responsibility of the customer when the return was caused by incorrect information, failure to collect the package, refusal of delivery, or another circumstance not caused by NOFLTRS™.